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"Thank you so much Simon for your help and all your coaching - I cannot tell you how much I feel I have grown as an individual since receiving your help. I have you to thank for all the progress I have made.Your knowledge of the telephone sales industry is outstanding and the weekly support has been a huge help. Assisting and guiding me through all weekly challenges to ensure the best possible outcome. I would 100% recommend Simon to any newbies in the sales industry.... for sure"

~ Emily Whittington LAVORODESIGN.COM~

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If you have an outbound or inbound telephone sales team, you are probably wondering how to get more out of them, both individually and as a unit. How do you ensure more productivity, more meetings, more sales and, ultimately, more revenue?

I have many excellent testimonials for my services in telephone sales coaching, mentoring and training, which can be read on Google. Please contact me if you wish to speak to any of my reviewers personally. Most are business owners, others are staff who have reaped impressive benefits from working with me. I visit companies across the UK to deliver the best help and long term follow-up.

When you book Simon Kenna for your team you get Simon Kenna. I don't work with a team of employees who are delivering my material at seminars in business centres round the country. Why would anyone do that? You get me, and my 3O years‘ experience in the world of persuasion - on your doorstep. Technology has changed, persuasion skills have not. I am offering something very different, very personal to your team. As one of my reviewers says: "The proof of the pudding is in the eating."

I look forward to hearing from you for an introductory conversation.

STEP 1 ~ Read On To Identify The Issues…

I know my staff now need expert training and coaching not just managing.

I do not have the specialist skills to assess the techniques and strategies of my existing team, or to provide them with the necessary telesales training or coaching.

I do not have the time or inclination to kick-start this vital aspect of my business, although I am aware of the importance of telephone sales training for my staff, and know that without it I am probably missing some big opportunities, leaving them open to my competitors.

We lack atmosphere, perhaps authenticity and certainly excitement in our sales office. Something is missing, and I would like to change that.

I have staff who do other things as well as cold call for me, so not much cold calling gets done. Where a person has two or more functions, I know telesales is the first to suffer.

I know what rhythm and buzz are but its hard to get this going in my office. My sales team share an office with others who do not make cold calls. I know how bad this is for morale, but what can I do?
My team is falling short in its sales and revenue objectives and is consistently failing to hit realistic targets.

I know too much time is spent online 'researching'  and not enough time on calls. I know this to be probably my biggest team issue...not enough calling time.

My sales office has a passive atmosphere.

My best account openers are now account managers so we stall on getting new accounts. Staff are just 'too busy' to be building their pipeline.

We are permanently connected to our computer screens and try hard to get business by email when we know what we should be doing? We know we should be calling clients.

My sales team have become seriously bogged down with administration tasks and just do not do the numbers for us to get the new clients we desire.

STEP 2 ~ Get The Most Effective Solution…

…purchase 30 years’ experience of selling, setting meetings by phone and running productive teams with a seasoned eye on recruitment…

Simon’s work focuses on sound process and empirical evidence, proven over many years, that cracks this work and raises the bar across a sales room!

If you're receptive to his methods, Simon's in house coaching is the only telesales training you and your team will need. 30 years' solid experience on the phone, together with having run sales teams in every sort of environment around the world. Huge experience and all available to pass on. His process is not a ‘one-size-fits-all’ solution, since the needs of every telesales team are different. It's all about developing a style/technique that works for every individual within each company he takes on. Without a defined process, results will often be haphazard and controlling a team becomes a tough job. Don't make the mistake of thinking your issues are unique, since they rarely are.

Simon's telephone sales training, coaching and follow-up formulas are unique to each set of circumstances he encounters. A process is constructed and implemented directly with the salesperson, although the client's initial input is imperative, and provided via an initial report on what's currently happening or not happening within the client’s company. A starting point is needed, followed by a path forward - and the end-game is improved results and revenue all round.
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REVIEWS ~ What My Clients Are Saying...
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Services rating: 5 out of 5 based on 23 ratings