"An expert is a man who has made all the mistakes that can be made in a very narrow field."

~ Physicist Niels Bohr, quoted in the Harvard Business Review ~

Hospital Wards Versus Telesales Offices

Which is more professional and effective ? The running of a Telesales room or the running of a well regulated and efficient hospital ward ?

There is no contest.
The first 20 minutes of every day in a hospital ward are not spent on excuses and absenteeism by the nursing staff or eating breakfast at a desk. Or running out for the first fag break.

The next hour is not spent catching up on personal emails, texting friends and clandestine personal phone calls or daydreaming. I don’t care who you are or what you do in sales very few will have the proficiency or dedication of hospital workers. Hospital workers have each other’s backs covered. They are alert to everything around them, everything even slightly out of the normal is noticed. A similar verifiable process of checks and balances in a sales office would profoundly introduce similar positive outcomes. Simply think about what could be checked and verified each day like taking the patients temperature each morning and checking blood pressure of each person on a ward.
Compare the tight knit approach on a hospital ward and many telesales teams put the A in Amateur and the D in Dysfunctional. A month training alongside a team in a hospital ward would show us all what a genuine, concise, precision based professional outlook and approach to professional work is all about.

Think about this as only good can come from such thoughts. Stop being haphazard and doing only what you “feel” you want to do and doing it only when you “feel” you want to do it . Just imagine how long your hospital patients would survive based on your chosen daily activities in telesales. Compare that to what you know needs to be done for comprehensive success .
As for this image. It’s a warning. Be prepared from today onwards for this line about the New Year for a decision. 
Winning is what being in sales is all about. It’s not about mechanical dialling and mechanical sales pitching attempts. It’s about inspired dialling and exciting  pitching skills and excellent listening skills on top of genuine enthusiasm for a good outcome for your clients. By giving your potential clients what they want you will ensure your company gets what it wants.

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